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HiSilicon (Shanghai) Technologies Co., Ltd. (hereinafter referred to as "HiSilicon", "we", or "our"), fully respects your privacy. We hereby make the HiSilicon Privacy Statement, or the Statement for short. This Statement is applicable to HiSilicon websites, products, and services that display or link to this Statement.
This Statement describes how HiSilicon processes your personal data, but it may not cover all possible data processing scenarios. HiSilicon may inform you of collecting product- or service-specific data through supplementary statements or notices provided before collection.
This Statement describes:
1.How HiSilicon Collects and Uses Your Personal Data
2.How HiSilicon Uses Cookies and Similar Technologies
3.How HiSilicon Shares Your Personal Data
4.How HiSilicon Protects Your Personal Data
5.How You Can Manage Your Personal Data
6.How HiSilicon Protects Children's Personal Data
7.Third-Party Providers and Services
8.International Transfers of Your Personal Data
9.Updates to This Statement
10.How to Contact Us
1. How HiSilicon Collects and Uses Your Personal Data
Personal information refers to various types of information that is recorded electronically or in other ways and related to identified or identifiable natural persons, excluding anonymized information. We may collect your personal data when you use our products and services or interact with us. The types of data we collect vary depending on the products and services you use and your interactions with us. You do not have to provide your personal data to us. However, in some cases, if you choose not to do so, we may not be able to provide you with relevant products or services, or respond to or solve your problems. With your consent, we will only collect and use your personal data for the purposes described in this Policy.
1.1 Data You Provide to Us
(1) Personal contact information and project consultation information. If you fill in a project consultation form and want our sales representative to contact you, you can provide information such as the name, email address, phone number, country, city, company name, position (optional), product/solution, and requirement description. We will contact you to learn about your requirements and recommend suitable products for you. When you contact us, provide us with comments, suggestions, or inquiries, you can leave your email address. We will send you an email to respond to your requirements.
1.2 Information We Collect when You Interact with Us or Use Our Products and Services
To fulfill our legal obligations, ensure the reliable, secure, and stable operations of our products and services, and optimize our products and services, we will collect the following information:
(1) Device and network information. When you log in to and use the HiSilicon official website and services through your device, we will collect information about your device, such as the device type, device name or model, device identifier, operating system type and version, browser type and version, screen resolution, language settings, IP address, network service provider, and other technical information that varies from product to product. The information is used to summarize and analyze the website access effect and statistics to continuously optimize your experience.
(2) Interaction records. Such information will be directly submitted to us by you when you use our website or services and interact with us. For example, the information covers the following:
• The requests you provide to us, including the query information you enter or the questions or information you provide to obtain customer service support;
• Your communication records of online or offline activities that you participate in through calls and emails;
• Your anonymous user ID, IP address, time of entering and exiting the live streaming or playback, and duration of stay when you use the live broadcast service.
(3) Log information. When you use HiSilicon official website and services or view content provided by HiSilicon, HiSilicon will automatically collect and record some information, such as each access time, access path, client IP address, and event information (such as error, crash, restart, and upgrade).
1.3 Third-Party Information and Public Information
We may also obtain relevant data from public and commercial third-party sources if permitted by law. For example, we purchase statistics from other companies to support our services.
We may also collect and use non-personally identifiable information (non-PII). Non-PII is information that cannot be used to identify a particular individual. For example, we may collect summarized statistics such as website visits. We collect this data to understand how users use our websites, products, and services to improve service quality and user experience. We reserve the right to collect, use, transfer, or disclose non-PII at our discretion. We will endeavor to isolate your personal information from non-PII and ensure that the two types of data are used separately. If personal information is mixed with non-PII, it will still be regarded as personal information during processing.
2. How HiSilicon Uses Cookies and Similar Technologies
• We may at times store small data files called cookies on computers or mobile devices to ensure the normal operation of our websites. A cookie is a text file stored on a computer or a mobile device by a web server. Its content can be retrieved or read only by the server that created it. Each cookie is unique to the web browser or mobile application you are using. The text in a cookie usually contains identifiers, site names, numbers, and characters. Cookies allow websites to store data such as user preferences and items in the shopping cart.
• HiSilicon enables cookies to improve user experience, which is the same as most websites or Internet service providers. Cookies allow websites to remember a single visit (using a session cookie) or repeated visits (using a persistent cookie) of a user. Cookies also enable websites to save settings, such as the language, font size, and other browsing preferences, on your computer or mobile device. This means that you do not need to reconfigure preferences on each visit. If a website does not use cookies, it will consider you as a new user each time you visit it. For example, if you switch to another web page after logging in to a website, the website will no longer recognize you and will log you out. HiSilicon uses cookies only for the purposes described in this Statement. You can manage or delete cookies as required. For more details, visit AboutCookies.org. You can clear all cookies stored on your computer, and most web browsers provide the option of preventing cookies from being stored. However, doing so will require you to change your user settings every time you visit our websites. Find out how to manage cookie settings for your browser here:
(a) Internet Explorer
(b) Google Chrome
(c) Mozilla Firefox
(d) Safari
(e) Opera
3. How HiSilicon Shares Your Personal Data
• To comply with any applicable laws or legal procedure requests, we may need to share your personal data to law enforcement or other government agencies. If HiSilicon is involved in reorganization, a merger, bankruptcy, or liquidation lawsuit within a given jurisdiction, we may share your personal data to third parties involved in the transaction. We may also share your data when appropriate, such as when executing contract terms, when we believe sharing is necessary and appropriate to prevent physical harm or property loss, or when it is in connection with an investigation of suspected or actual illegal activity.
4. How HiSilicon Protects Your Personal Data
• HiSilicon regards personal data security as extremely important. We use appropriate physical, management, and technical measures to prevent your personal data from unauthorized access, disclosure, use, modification, damage, or loss. For example, we use cryptography to ensure data confidentiality; we adopt trusted protection mechanisms to prevent data from malicious attacks; we deploy access control mechanisms to ensure that only authorized personnel can access personal data; and we hold training courses on security and privacy protection to enhance employees' awareness. We are committed to protecting your personal data. However, please note that no security measure is absolutely secure.
• We will retain your personal data for the period necessary to achieve the purposes stated in this Statement, unless an extension of the retention period is required or permitted by laws. The data retention period may vary by scenario, product, and service. The determining standards are as follows: (1) the time required to fulfill business purposes. These include providing products and services, maintaining transaction and business records, controlling and improving the performance and quality of products and services, ensuring the security of systems, products, and services, handling possible user queries or complaints, and locating faults; (2) user's consent for a longer retention period; (3) special requirements of the laws, contracts, and other equivalences for data retention, and so on.
5. How You Can Manage Your Personal Data
• Data access, rectification, erasure, restriction of processing, and objection to processing Legislation in some countries and regions where HiSilicon provides products and services or from where HiSilicon processes personal data gives data subjects the right to submit requests to access, rectify, erase, and port their personal data (referred to as "requests"), or to restrict or object to the processing of their data.
(a) Requesting modes and channels
Data subjects' requests must be submitted through privacy channels designated by HiSilicon. The requests are valid regardless of whether the requester specifies the laws on which requests are based. Data subjects can send requests to privacy_device_ic@hisilicon.com.
(b) Validity of request
Most laws require data subjects to comply with specific requirements when they propose requests. This Statement requires data subjects to:
1. Send requests through the submission channels designated by HiSilicon.
2. Provide sufficient information for HiSilicon to verify the identity (to ensure that the person who proposes the request is the corresponding data subject or is authorized by them).
3. Ensure that their requests are specific and feasible.
Based on laws and regulations, HiSilicon does not have to comply with the requests in full or at all in some circumstances.
• Deregistering a HiSilicon Account
You can deregister your account for HiSilicon account-related products. After you deregister your account, we will stop providing you with products and services, and delete your personal data, unless otherwise stipulated by laws. Your account cannot be restored after deregistration. To start using our products or services again, you will need to register a new account.
6. How HiSilicon Protects Children's Personal Data
• Our products, websites, and services are aimed at adults. HiSilicon does not intentionally or knowingly collect personal data from children (as defined by applicable laws). We require that children do not submit any personal data to us. If you find that HiSilicon has collected children's data, you can contact us based on the contact information in section 5 "How You Can Manage Your Personal Data". We will try to delete the data as soon as possible.
7. Third-Party Providers and Services
• To ensure your smooth browsing experience, content or links from third parties of HiSilicon and our partners (referred to as "third parties") may be sent to you. HiSilicon has no control over such third parties. You can choose whether to click the links, view the content, or use the products and services provided by third parties.
• HiSilicon cannot control the privacy or data protection policies of third parties, and such parties are not subject to this Statement. Please read the privacy policies of third parties before submitting your personal data to them.
8. International Transfers of Your Personal Data
• HiSilicon provides products and services around the world. With your consent, we store your personal data on servers in the People's Republic of China under the premise that security measures such as data privacy protection are taken. HiSilicon ensures that your data is fully and equally protected as required by applicable laws and regulations.
9. Updates to This Statement
• HiSilicon reserves the right to update this Statement at any time. We will release the latest statement here. If we make major changes to this Statement, we may also notify you through different channels, such as by publishing the changes on HiSilicon's official website.
10. How to Contact Us
• If you have any questions, comments, or suggestions about privacy, please contact us at privacy_device_ic@hisilicon.com. If you are in the European Union or European Economic Area, please contact our European data protection representative. We will reply as soon as possible.
• If you are not satisfied with our reply, especially if our handling of personal data violates your legal rights and interests, you may submit a complaint to relevant supervisory authorities.
• If you are not satisfied with our reply, especially if our handling of personal data violates your legal rights and interests, you may submit a complaint to relevant supervisory authorities.
Last updated: September 2026
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